By visiting the website https://expatriates.identita.gov.mt (the “Website”), logging in with your Government e-ID Account (the “e-ID”), submitting an online application (the “Application”), and sending a payment via the Online Payment Services Portal (“PSP”), where applicable, you (“You”, the “User” or the “Data Subject”) provide Identità (“the Agency”, “we” or “us”) with personal data. We commit to processing the personal data you submit through the Website (the “Personal Data”) in a highly responsible manner and in observance of applicable legislation. The aim of this Policy (“Policy”) is to comply with our transparency and fairness obligations under GDPR and to inform you about who will be processing your Data, for what purpose, for how long it will be kept, with whom it will be shared and about your rights as a data subject under GDPR.
Identità is the data controller, meaning the entity that defines the purposes and means for collecting and processing your Personal Data. We are an Agency pertaining to the Government of Malta and we deliver public services related to Identity Cards, Passports, Visas, Expatriate affairs and Public Registry in Malta. Our Data Protection Officer is the individual responsible to attend any query related to this Policy and in general to data protection, and may be contacted at:
Postal Address:
Data Protection Officer
Identità Head Office
Valley Road
Msida - MSD9020
Malta
Email Address: dataprotection.identita@gov.mt
When you visit the Website, we collect your Personal Data in order to enable you to have access to it, improve the content, functionality and services we offer you through the Website and better understand our categories of visitors. Personal Data collected when you visit the Website includes cookies. Cookies are small files which are placed on your device in order to help the Website keep track of your visits and activity. For ease of reference, we have created a dedicated Cookie Policy which is available at https://expatriates.identita.gov.mt/CookiesPolicy. The legal basis for processing is the legitimate interest pursued by Identità. A balance test was conducted in this regard. The legitimate interest is not overridden by the interests or fundamental rights and freedoms of the Data Subject which requires protection of Personal Data.
When you log in, Identità collects Personal Data in order to easily populate your details, allowing for the identification and verification of your or your representative's identity when submitting an application. The legal basis for processing is the performance of a task in the public interest by Identità.
When you submit an application and relative payment, where applicable, Identità collects Personal Data in order to deliver a public service that is receiving and processing applications for EU and Non-EU nationals and to populate its databases. The legal basis for processing is the performance of a task in the public interest by Identità. When submitting an application, you may also be submitting the personal data of individuals other than yourself. Identità has assessed that, in said cases, informing these individuals proves impossible and would involve a disproportionate effort. Identità will still take appropriate measures to protect the rights, freedoms and legitimate interests of these individuals.
The recipients of Personal Data are:
a. HID CID Limited and Exigy Ltd, which are in charge of the design, hosting and technical maintenance of the website;
b. Malta Information Technology Agency, which is in charge of the technical aspects related to the e-ID;
c. Other Government Agencies and Departments involved in processing and assessing the Application;
d. Transactium Ltd, which is our supplier managing the Online Payment Services Portal and processing your payments.
Transfers of Personal Data will be done in line with applicable laws, and arrangements are in place in order to guarantee the confidentiality, integrity and availability of Personal Data within these transfers.
Under certain conditions outlined in law, we may disclose your information to third parties, (such as other Government entities or law enforcement authorities) if it is necessary and proportionate for lawful, specific purposes.
Personal Data is not transferred to third countries or international organisations.
Personal data is retained as follows:
You have several rights under data protection legislation, which are listed below and may be invoked by contacting our Data Protection Officer.
You have the right to obtain confirmation from us as to whether we are processing your Personal Data or not, and, where that is the case, access to the Personal Data, obtain information about the processing and a copy of it.
You have the right to obtain from us without undue delay the rectification of inaccurate Personal Data concerning yourself. Taking into account the purposes of the processing, you shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
In certain cases, you may have the right to have your Personal Data deleted.
In case any of the conditions of the law apply, you have the right to restrict the processing of your Personal Data.
You do not have the right to port your Personal Data because we do not process it on the basis of your consent or the basis of a contract. However, you can always request to access your Personal Data.
You have the right to object processing of Personal Data at any time, on grounds relating to your particular situation. In said case, we will no longer process your Personal Data, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
You can lodge a complaint with the supervisory authority of the Member State of your habitual residence or place of work, or of alleged infringement of data protection legislation.
Personal Data is not subjected to automated decision-making or profiling.
This policy is subject to change.
Please visit this page regularly to be aware of any changes which may occur from time to time. Last updated date: 04/08/2023.